“Having been satisfied with the expertise demonstrated by Community Services Group (CSG) in dealing with a contentious internal issue, F.I.R.S.T. has used the services of the CSG for approximately one and a half years.
As a recently appointed Grievance Officer, I thought it prudent to gain knowledge of the role from a professional person.
My request was promptly attended to with a CSG consultant calling to arrange a suitable meeting time at my place of work.
The information was delivered clearly and comprehensively by CSG.
It was evident CSG was genuinely keen to provide follow up if I felt it necessary.
Because we are a relatively small organisation it is more cost effective to engage the services of a specialist group rather than employing our own HR personnel.
I would have no hesitation in recommending CSG to other organisation,
Alma Bosley, F.I.R.ST.