“Having been satisfied with the expertise demonstrated by Community Services Group (CSG) in dealing with a contentious internal issue, F.I.R.S.T. has used the services of the CSG for approximately one and a half years. 

As a recently appointed Grievance Officer, I thought it prudent to gain knowledge of the role from a professional person.

My request was promptly attended to with a CSG consultant calling to arrange a suitable meeting time at my place of work.

The information was delivered clearly and comprehensively by CSG.

It was evident CSG was genuinely keen to provide follow up if I felt it necessary.

Because we are a relatively small organisation it is more cost effective to engage the services of a specialist group rather than employing our own HR personnel.

I would have no hesitation in recommending CSG to other organisation,


Alma Bosley, F.I.R.ST.